A full man does not understand a hungry man.
- Anon
1. What is emotional intelligence?
Emotional intelligence (EI) is the ability to identify, assess, and control the emotions of o...
Communication Skills
What does NLP Mean?
NLP, short for Neuro-Linguistic Processing, is a model for communication, which uses lessons from Cognitive psychology to bring about changes in behavior. Richard Bandler and Jo...
Communication Skills
Catching liars by observing their body language
1. A liar will smile, but it will only involve their mouth. Their eyes aren't smiling (no gleam/no twinkle)
2. On the same...
Communication Skills
Understanding (and using) body language is very important non-verbal communication skill.
Eight most important behavior and the body languages behind them:
Positive
...
Communication Skills
Macho does not prove mucho.
- Zsa Zsa Gabor
The most common way people give up power is by thinking they don't have any.
- Alice Walker
1. What does assertiveness ...
Communication Skills
Good writers, speakers and presenters are smart users of rhetoric, the art of persuasing people using arguments.
1. Tricolon: the use of three part sentences.
This technique allow...
Communication Skills
First, some great and useful quotes about making presentations:
Essentially the structure of all good presentations is to:
Tell'em what you're gonna tell'em. Tell'em. ...
Communication Skills
The best tip for active listening: repeat the last three words.
When people talk about being a great listener, they mean being great at active listening, which is about observing the ...
Communication Skills
Feedback is also known as constructive criticism.
Helpful feedback:
- Is concrete and specific. It says precisely what the other person is doing wrong e.g. 'Your resume is 3 pages ...
Communication Skills
Judge a man by his questions rather than his answers.
- Voltaire
The Kipling questions:
I keep six honest serving men
(They taught me all I knew);
Their names are What and Why...