Any act or threat of physical violence, harassment, intimidation, or disruptive behavior that occurs in a workplace. It ranges from verbal threats to physical assaults.
2. Types of Workplace Violence:
Criminal Intent: Violence by someone with no legitimate relationship to the workplace (e.g., robbery).?
Customer/Client: Violence by a client, customer, or patient, often directed at service providers.
Worker-on-Worker: Conflicts between coworkers that escalate to threats or violence.
Personal Relationship: Violence brought to the workplace by a domestic partner or acquaintance.?
3. Examples of Workplace Violence:
Verbal threats or yelling.?
Physical attacks or fighting.
Stalking or harassment.????
Vandalism of property.?
Use or threat of weapons in the workplace.
4. Causes or Triggers of Workplace Violence:
High-stress environments or job pressures.
Interpersonal conflicts or unresolved grievances.
Lack of clear policies on acceptable behavior.
Substance abuse or mental health issues.?
Domestic issues spilling into the workplace.???
5. Warning Signs of Potential Violence:
Increased aggression, anger, or frustration.
Frequent conflicts with coworkers or management.
Threatening or intimidating behavior.
Sudden personality changes or erratic behavior.
References to violence, weapons, or revenge.?
6. Steps to Prevent Workplace Violence:
Clear Policies: Establish a zero-tolerance policy for violence and harassment.?
Training: Provide training on conflict resolution, de-escalation, and recognizing warning signs.??
Screening: Conduct background checks for new hires.
Communication: Encourage open dialogue about concerns and report threats promptly.
Workplace Security: Install cameras, alarms, and access control systems.
7. Responding to Workplace Violence:
Immediate Action: Call security or emergency services for serious threats or incidents.?
Evacuation Plan: Have clear procedures for safely evacuating employees if needed.?????
Incident Reporting: Document and report all incidents for proper investigation.
Support Services: Offer counseling or Employee Assistance Programs (EAPs) for affected employees.?
8. Employer Responsibilities:
Create a safe and supportive workplace environment.
Enforce workplace policies and consequences for violent behavior.?
Regularly review and update safety measures and emergency plans.
Investigate all complaints or incidents of violence thoroughly and impartially.
9. Employee Tips:
Stay alert and report suspicious or threatening behavior immediately.?
Avoid escalating conflicts; try to remain calm and seek help.
Familiarize yourself with the company’s emergency procedures.
Use workplace resources like HR or security to address concerns.