Trello is a popular task management tool, but sometimes users experience login problems, sync issues, missing cards, or integrations not working. This guide covers common Trello problems, their causes, and step-by-step solutions to keep your boards running smoothly!
Cause: Wrong credentials, browser issues, or Trello server problems.
Solution:
Check Username & Password:
- Use "Forgot Password?" to reset your login details.
Try a Different Browser or Incognito Mode:
- Some extensions or cookies may interfere with Trello.
Clear Cache & Cookies:
- Chrome Settings Privacy Clear Browsing Data Cached Images & Cookies.
Disable VPN or Firewall:
- Some network settings block Trello’s access.
Check Trello Server Status:
- Visit status.trello.com to see if Trello is down.
Tip: If using Atlassian SSO (Single Sign-On), ensure you are logged into the correct Atlassian account.
Cause: Trello session timeout, network problems, or browser issues.
Solution:
Log Out & Back In:
- Click Profile Picture Log Out Log in again.
Use a Different Browser:
- If the issue persists in Chrome, try Firefox or Edge.
Check Internet Connection:
- Unstable Wi-Fi may cause Trello to refresh continuously.
Tip: Enable auto-login in browser settings to prevent frequent logouts.
Cause: Internet issues, outdated app, or temporary Trello outage.
Solution:
Refresh Trello:
- CTRL + R (Windows) / CMD + R (Mac) to force sync.
Check Internet Connection:
- Slow Wi-Fi may prevent real-time updates.
Try the Web Version:
- If using the mobile or desktop app, try logging in via trello.com.
Update the Trello App:
- Go to Play Store (Android) / App Store (iOS) and check for updates.
Restart the App & Your Device:
- Close and reopen Trello to refresh data.
Tip: Use Trello’s Desktop App for more stable syncing than the browser version.
Cause: Filtering enabled, accidental deletions, or board permissions changed.
Solution:
Check Board Filters:
- Click "Show Menu" "Search Cards" Clear Filters.
Check Archived Cards & Lists:
- Show Menu More Archived Items Restore missing cards.
Check Board Permissions:
- If a board was deleted or you were removed, ask the admin for access.
Restore from Activity Log:
- Click Show Menu Activity Log to see recent changes.
Tip: Enable Trello’s Backup Integrations (Google Drive, Rewind) to recover lost data.
Cause: Notification settings disabled, browser issues, or email filters.
Solution:
Enable Notifications in Trello:
- Go to Profile Settings Enable Desktop & Email Notifications.
Check Browser Notification Settings:
- Chrome: Settings Privacy & Security Notifications Allow Trello.
Check Email Spam Folder:
- Search for "Trello" in Gmail/Outlook.
Reinstall the Mobile App:
- If mobile notifications aren’t working, delete & reinstall the Trello app.
Tip: Click "Watch" on a Card/List/Board to receive instant updates.
Cause: Board settings, Trello plan limits, or temporary outages.
Solution:
Check Power-Up Limits:
- Free accounts can use only 1 Power-Up per board. Upgrade for unlimited use.
Enable Power-Ups Again:
- Show Menu Power-Ups Re-enable the missing Power-Up.
Clear Cache & Restart Trello:
- Some Power-Ups may not load due to cache issues.
Tip: If a Power-Up doesn’t work, check the Trello Power-Ups Directory for updates or alternatives.
Cause: Expired integration, API issues, or third-party restrictions.
Solution:
Reauthorize Integration:
- Power-Ups Disable & Re-enable Google Drive/Slack/Jira.
Check Third-Party App Permissions:
- Go to Google, Slack, or Jira settings Ensure Trello has access.
Try Another Browser:
- Some integrations may fail due to browser security settings.
Tip: Update API tokens in Trello settings if third-party apps stop syncing.
Cause: Too many open tabs, large boards, or browser extensions interfering.
Solution:
Close Unused Tabs:
- Trello slows down if multiple tabs are open.
Disable Unnecessary Browser Extensions:
- Some ad blockers or VPNs interfere with Trello.
Use Trello Desktop App Instead of Browser:
- The desktop app is faster & uses fewer system resources.
Clear Cache & Cookies:
- Chrome Settings Privacy Clear Browsing Data.
Restart Your Device:
- Sometimes a simple reboot fixes slow performance.
Tip: For large boards, archive old cards/lists to improve speed!
Refresh Trello (CTRL + R or CMD + R) – Fixes most syncing issues.
Check Trello Server Status – Visit status.trello.com.
Try a Different Device – If Trello isn’t working on your browser, try mobile or desktop app.
Reinstall Trello App – Fixes persistent mobile or desktop issues.
Use a Wired Connection – Slow Wi-Fi can cause syncing delays.
Enable Email & Desktop Notifications – Avoid missing important updates.
Tip: Use Trello Keyboard Shortcuts (B to switch boards, D to set due dates) for faster navigation!
Login Issues? – Reset password, clear cache, or check Trello status.
Syncing Problems? – Refresh Trello, check internet, and update the app.
Missing Cards/Boards? – Check filters, archives, & board permissions.
Notification Issues? – Enable in Trello & browser settings.
Slow Performance? – Close extra tabs, clear cache, and use the desktop app.